Recent Posts

Fires Cause A Lot of Damage!

4/15/2020 (Permalink)

Burnt Kitchen Ceiling The Kitchen Ceiling where the fire originated.

Kitchen fires can be very devastating to a homeowner no matter how severe or minor the damage might be. Most recently, an owner’s kitchen caught on fire, causing structural damage to the kitchen and smoke damage throughout the rest of their home. This family’s insurance company knew who to recommend. Their adjuster knew of our quality work and professionalism from nearly fifteen years of working with us in the restoration of his customers’ losses. We enjoy this reputation with most of the other insurance companies in our service area. Over the years, many of our previous customers have called us prior to even reporting a new claim to their insurance company, based on their past experience with our service. This is the reputation that we are striving to maintain. So if you have a fire call SERVPRO of Paducah for all your fire restoration needs at 270-443-4555! 

Storms Cause Major Damage

4/7/2020 (Permalink)

Tree in Bathroom This is the tree that fell through the roof into the bathroom.

When a large tree fell onto the roof of this duplex, much of it ended up in the bathroom where it damaged plumbing lines, adding to the water damage already caused by the heavy rains accompanying the wind storm. The property owners knew to call SERVPRO of Paducah based on our word of mouth reputation. Our emergency crews immediately responded. The water was shut off, the tree was removed from the structure, and then it was secured with a tarp. Standing water was extracted, and wet non-salvageable materials were identified with a thermal imaging camera and moisture meters, and then removed. The structure was rapidly dried with our equipment, and reconstruction followed. This allowed the tenants to return to their homes, and the income loss for the property owners was mitigated.

Water Can cause Lots of Problems

4/7/2020 (Permalink)

water upstairs leaves ceiling wet The ceiling damage caused by a water line in the upstairs bath.

For days prior to its discovery, water had run from a supply line from an upstairs vanity in this upscale home. This resulted in heavy damage to every room on both levels but a living room. Due to the volume of water that flooded the home,  and the length of time involved, much of the materials could not be saved. High end cabinets, high grade wood floor, and ceramic tile were some of the materials involved. SERVPRO of Paducah responded, and the mitigation that was performed prevented additional problems such as mold growth. The structure is now dry and in the process of selecting the new cabinets, flooring, and other choices necessary for reconstruction. The availability of our in-house designers greatly streamlines this process.

Fire & Smoke Damage

4/7/2020 (Permalink)

Fire Damage Wall This is what fire can do very quickly to any home!

Fire & Smoke Damage

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building may never return to normal.  While the principles behind fire restoration are simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own.  The trained professionals at SERVPRO of Paducah should be called on-site immediately.  We can clean smoke damage and restore items affected by the fire, but we must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause.

The only way to properly clean smoke and fire damage is to be extremely thorough.  Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration.  The experts at SERVPRO of Paducah will identify what can and cannot be salvaged and will remove any built-up ash residue that is coating surfaces.  Over time, ash builds up in layers, and may form into a lacquer-like consistency.  Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor.  Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.

For more information please visit us at or call us at 270-443-4555

Commercial Cleaning for COVID-19

4/7/2020 (Permalink)

The SERVPRO of Paducah owners and employees hope that you, your family, staff, and friends are all safe through this unprecedented pandemic. We know that the coronavirus has impacted all of us in some form and has affected the ways we operate our businesses. We are keeping you and all our first responders in our thoughts and prayers as we continue to watch these events unfold.

SERVPRO is being called by numerous business owners and community leaders to perform necessary bio-remediation services to clean, disinfect, and sanitize their facilities. Our cleanup procedures are in accordance with the CDC recommendations. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. We are in this with you. We’re here for you, so feel free to call 270-443-4555 for more information. We are available 24 hours a day.

Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus. 

Even Hotels Have Water Damages!

4/7/2020 (Permalink)

Air Movers in Hall Dry equipment, air movers drying hall of hotel.

The newest hotel in town knew who to call when they had their first water damage.  A plumbing overflow on the fifth floor damaged several guest rooms and hallways all the way down to the first floor, where it damaged several offices and the service hallway. Our marketing person had already met with them months before to prepare an Emergency Ready Profile. SERVPRO’s rapid response to extract water, do the necessary demo, place state of the art drying equipment, and perform the limited reconstruction made possible by the mitigation, ensured that this hotel remained in business and was returned to fully operational within days. The general manager was extremely pleased with our services and promised to call us for any of his future needs. Call SERVPRO of Paducah with all water damage needs at 270-443-4555. 

The Fire Restoration Process by Professionals

2/12/2020 (Permalink)

Fire Damage Bedroom This a major fire that damaged room greatly. It looks horrible but was able to be mitigated.

In a time of a commercial fire, it is best to work with the professionals in Paducah, KY. In times of distress, it is comforting to be surrounded by excellence and a team that has a plan for success. A franchise that has been there before will produce the best results and deliver timely fire restoration. Insurance companies and adjusters like to work with experienced technicians, which is why SERVPRO is the preferred company for many agents. A SERVPRO franchise provides a claims inventory service that itemizes losses and expenses and captures it all on Excel documents and in photos.

The Proven Process

Each case of fire restoration is unique, but a well-planned process governs the entire recovery effort. The critical steps include the following actions:

  • Inspection and fire damage assessment
  • Board-up and roof-tarp services, if needed
  • Water removal and drying
  • Smoke and soot removal
  • Cleaning and restoration

In the case of a fire rebuild, the technicians will restore when possible and replace those items that are too damaged. A commercial fire mitigation team has the training to restore the building to its pre-fire condition. The job isn't finished until the final steps have been taken and the insurance company has been notified. Choosing the right team means that all the work is completed by one company.

The Tested Approach

When a fire strikes a business, there's no need to reinvent the wheel when a SERVPRO franchise is nearby. Whether it is rebuilding services or the removal of smoke damage, trained technicians take the lead and restore the building quickly. No portion of the building will be overlooked. If water damage results due to fire fighting efforts, the professionals are familiar with water removal and will look for the potential for mold growth. This is all part of the fire restoration process. The building will look "Like it never even happened."

Levels of Commercial Damage

2/12/2020 (Permalink)

No matter the level we will help you!

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

What To Do About Freezing Pipes

1/22/2020 (Permalink)

To keep pipes from freezing on an outside wall:

  1. Let hot and cold water trickle or drip at night from a faucet.
  2. Open cabinet doors to allow more heat to get to un-insulated pipes under a sink or near an outer wall.
  3. Make sure heat is left on and set no lower than 55 degrees.
  4. If you plan to be away: (1) Have someone check your house daily to make sure the heat is still on to prevent freezing, or (2) drain and shut off the water system (except indoor sprinkler systems).

If Pipes Freeze:

  1. Make sure you and your family knows how to shut off the water, in case pipes burst.
  2. NEVER try to thaw a pipe with an open flame or torch. Use a hair dryer instead.
  3. Always be careful of the potential for electric shock in and around standing water.

MOLD: The Threat That Could Cause Major Issues

1/22/2020 (Permalink)

There are over 100,000 forms of fungi that can turn into mold. Mold in large amounts has the potential to cause health issues or even worse. Mold growths, or colonies, can start to grow on a damp surface in 24 to 48 hours. When water gets into a part of your home or business, getting the water out before mold has time to form is crucial. Mold reproduces by spores that can travel through the air, allowing mold to spread rapidly.

If your home has water damage due to:

  • flooding
  • sewage back-up
  • plumbing or roof leaks
  • damp basement or crawl space
  • overflows from sinks or bathtubs
  • high humidity (from steam cooking, dryer vents, humidifiers)

...mildew and mold will likely develop within 24 to 48 hours (though it may not always be noticeable!)

If you think you may have a mold problem due to one of these issues, call SERVPRO of Paducah at 270-443-4555 today!