About SERVPRO of Paducah


Steve & Jill Durham

Owners of SERVPRO of Paducah

About SERVPRO of Paducah

SERVPRO of Paducah was opened by owners wanting to make a difference in the lives of their customers. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

After 12 years as an insurance adjuster, Steve started SERVPRO of Paducah in 2004. His experience in insurance adjusting gives him insight into the needs of the insurance companies so he can provide the best customer service to clients dealing with mitigation.

Steve Durham team includes, Mike Bone who is the Production Manager for SERVPRO of Paducah, Murray, Benton, Princeton, and Cadiz. Mike joined our staff in July of 2013. He has over 20 years experience in residential and commercial construction. His responsibilities include pre-construction briefings, oversight of subcontractors, and managing our in house construction personnel. He ensures that the water and fire mitigation teams have everything they need to get the job done. Mike also works with customers and insurance companies to make the restoration process as hassle free as possible. Kelly is the lead Water Technician and a tremendous asset to SERVPRO of Paducah, Murray, Benton, Princeton and Cadiz. Kelly lives in Symsonia, KY and is available 24 hours for emergency water extraction. Kelly is certified in Water Damage Restoration from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and in Textile Restoration from Esporta. Kelly's grit and good nature makes her an integral part of this company. 



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT-Applied Microbial Remediation Technician
  • ASD-Applied Structural Drying Technician
  • ECTP-Employee Certification Training Program
  • FSRT-Fire & Smoke Damage Restoration Technician
  • IICRC-Certified Firm
  • OSHA-30-hour General and/or Construction Industry Training Program
  • RRRP-Lead Based Paint Activities and Renovation
  • WRT-Water Damage Restoration Technician

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Better Business Bureau
  • IICRC (Institute of Inspection Cleaning and Restoration Certification)
  • National Federation of Independent Business
  • Paducah / McCracken County Chamber of Commerce